Create a welcome and onboarding video for new customers
The first days after sign-up decide whether customers stay. A short onboarding video that shows the first result they can reach, and the steps to get there, helps more people succeed. Storyvalo drafts it from your getting-started guide in a friendly, calm tone.
Opens the studio with an editable customer onboarding video brief. Sign in or create a free account first; nothing is generated or charged until you continue.
A good fit when
- You have a getting-started guide or welcome email sequence.
- There is one clear first result customers should reach.
- You want a video for the welcome email or first login.
The closest real example
This export walks through a calm first five steps from a fictional help-center article, the tone onboarding videos need.
Fictional demonstration: the brand, source and scenario were invented for this example. It is not a customer testimonial or evidence of business results. Watch it with its source and script.
Customer onboarding video, step by step
Link the guide
Paste your getting-started page. Add one more help article if the first result depends on it.
Name the first result
The starter focuses on the first result customers can reach. Name it in the brief, such as “publish your first page”.
Add your screens
Upload screenshots of the steps and place them in the matching scenes.
Render and send
Render landscape and add it to your welcome email, onboarding checklist or help center.
One goal per video
Onboarding videos that try to tour every feature lose people. Show one result now, and make a short series for the next steps.
Point to human help
End by saying where to get help: chat, email or a help center. A video cannot answer follow-up questions.
Measure what matters
Watch whether customers who see the video reach the first result more often, using the analytics you already have for activation. A video that is watched but does not change behaviour needs a clearer first step, not more scenes.
The starter brief
“Use this starter” fills in this brief in the studio. Edit any of it before you generate a storyboard.
Turn my getting-started guide into a welcome video for new customers. Explain the first result they can reach, the steps to get there in order, and where to get help. Keep the tone friendly and calm. Use only facts from my source. Do not invent statistics, prices, quotes, customer names or results.
Review before you publish
Storyvalo drafts the script and assembles the video; you decide what is accurate. Read every scene against its source, check names, numbers and claims, and only use material you have permission to use. Stock footage and AI illustrations are illustrative, and narration is AI-generated.
What it costs
One 60-second, watermarked 720p export per verified account each calendar month. It ends with a short “Made with Storyvalo” card over its last two seconds. Standard voices and still or stock media. No payment card, no automatic subscription. Paid exports stay 1080p without the Storyvalo watermark. A free account includes five minutes of AI script attempts each calendar month, an editable storyboard and an interactive preview, with no card. Rendering a narrated video uses video minutes: export one minute for $2.99 or three minutes for $7.99, plus applicable tax, without a subscription. Monthly plans suit regular production and longer videos. Compare plans and packs.
Questions
Can I personalise videos per customer?
Each video is a separate project. For per-customer versions, copy a project and edit it; each rendered version uses video minutes.
Can I host it in my app?
Download the MP4 and subtitles and host them where you like.
What if the product changes?
Update the source, regenerate the affected scenes and render again.